Refund policy

Refund & Return Policy

We offer a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return:

Your item must be unused, in the same condition that you received it, and in its original packaging.

You’ll also need the receipt or proof of purchase.


To start a return, you can contact us at support@aurapept.com or call us at +91 -7007272824.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

Refunds will be processed back to your original payment method within 7 working days after we receive and inspect the returned item